Question 1

Can we keep the system we already use and only integrate what's missing?

Accepted Answer

In most cases that is the sensible choice. If the existing ERP covers administration and accounting well, there is no reason to replace it: we build the missing modules and integrate them through APIs, file exchange or direct database access, keeping a single source of truth. Full replacement only makes sense when the current system is no longer maintainable or is holding growth back.

Question 2

How much does a business system or integration project cost?

Accepted Answer

A single integration between two systems typically starts at €8,000-15,000. A custom vertical system with a handful of modules sits between €30,000 and €80,000, while a complete company system with several functional areas and data migration goes beyond that. After the initial assessment we provide an estimate broken down by milestone rather than a generic number: we would rather quote a credible figure than a low one that has to be revised later.

Question 3

How long does it take to go live?

Accepted Answer

A focused integration takes 3-6 weeks. A business system typically goes live in 4 to 6 months, with the first module usable from month two: we release by functional area, so the company gets a return before the project is finished.

Question 4

How do you handle historical data migration?

Accepted Answer

It is the most delicate phase of any system project and we treat it as such. We analyse the existing records, define the cleansing rules, run several trial migrations on the staging environment and reconcile the results against your control figures. Go-live only happens after the client has formally validated the data.

Question 5

Do we own the source code?

Accepted Answer

Yes. On final payment, the intellectual property of the software is transferred entirely to the client, together with the source code, technical documentation and environment credentials. We do not use proprietary components that would tie you to us.

Question 6

Are there licences or per-user fees?

Accepted Answer

On custom systems we do not charge per seat: adding users does not increase the fee. Infrastructure costs (hosting, cloud services) and any third-party services remain with the client, and we state them transparently at quotation stage.

Question 7

Cloud or on-premise?

Accepted Answer

Both are possible. Cloud is the default choice for running costs, updates and continuity; on-premise still makes sense where there are regulatory, network or plant-integration constraints. The decision is made together during the architecture phase, with the costs compared side by side.

Question 8

What does the maintenance contract include?

Accepted Answer

Defect correction within agreed response times, proactive platform monitoring, security and regulatory updates, verified backups and a pool of hours for new development. Service levels, including restore times, are written into the contract.

Question 9

Who trains our users?

Accepted Answer

We do. Go-live includes training sessions by department, operating manuals and a period of reinforced side-by-side support. In larger organisations we train a group of internal key users who become the first line of support for their colleagues.

Question 10

Where is Flexcode based? Do you work across Sicily?

Accepted Answer

Flexcode has its registered and operating office in Sant'Agata di Militello, in the province of Messina. We work with companies in Messina and its province, across Sicily and in the rest of Italy: analysis, acceptance testing and training on site when it helps, development done remotely with a demo every two weeks.

Question 11

Do you also build mobile applications?

Accepted Answer

Yes. We build iOS and Android apps for end customers and for internal teams, in Flutter with one codebase for both platforms or native where it matters. We cover design, development, release on the App Store and Google Play and ongoing updates, and we connect the app to the business system or e-commerce you already run.

The questions we getbefore signing

Rebuilding a business system, or stuck with systems that don't talk?